Privacy Policy of Triguna Coaching Classes

Welcome to Triguna Coaching Classes! Your trust is our priority. This Privacy Policy outlines how we handle your data, ensuring transparency and security in compliance with applicable laws. By using our website and services, you agree to the practices described in this document.

Quick Highlights

  • We prioritize your data privacy and security.
  • We only collect the data necessary to provide and improve our services.
  • You have control over your data, including access and deletion rights.
  • We never sell your data to third parties.
  • All data is stored securely with industry-standard practices.

1. Information We Collect

To provide you with the best experience, we collect the following information:

  • Personal Details: Name, email, phone number, and address.
  • Academic Information: Subjects of interest, grades, and performance data.
  • Payment Data: Securely processed payment information.
  • Usage Data: Browser type, IP address, and usage patterns.
  • Communication History: Your inquiries, feedback, and support interactions.

2. How We Use Your Information

We use your data to:

  • Provide, personalize, and improve our educational services.
  • Respond to inquiries and provide customer support.
  • Process enrollments and manage transactions securely.
  • Analyze performance data to optimize teaching methods.
  • Send updates, notifications, and marketing messages (if consented).

3. Your Rights and Choices

Depending on your location, you may have the following rights regarding your data:

  • Access the personal data we hold about you.
  • Request corrections or updates to your information.
  • Request deletion of your data (subject to legal obligations).
  • Opt-out of marketing communications.
  • Restrict or object to certain data processing activities.

To exercise these rights, please contact us through our website’s support page.

4. Data Protection Measures

We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted databases and secure servers.
  • Regular security audits and vulnerability assessments.
  • Access controls and authentication protocols.
  • Data encryption during transmission and storage.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These technologies help us:

  • Understand user behavior and improve website functionality.
  • Remember user preferences and settings.
  • Analyze website traffic and performance metrics.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Children's Privacy

We are committed to protecting the privacy of children. Our services are intended for individuals aged 13 and above. We do not knowingly collect personal data from children under 13 without parental consent. If you believe a child has provided us with personal information, please contact us to take appropriate measures.

7. Sharing Your Information

We do not sell or trade your personal data. However, we may share your information with trusted third parties under the following circumstances:

  • Service Providers: Third-party vendors who assist in providing our services (e.g., payment processors).
  • Legal Compliance: When required by law or in response to valid legal requests.
  • Protecting Rights: To protect the rights, safety, and property of Triguna Coaching Classes and our users.

8. Purpose of Data Collection

The information we collect is used to:

  • Facilitate course enrollments and manage student accounts.
  • Enhance your learning experience with personalized content.
  • Communicate important updates, class schedules, and announcements.
  • Analyze website usage to improve our services and user interface.
  • Comply with legal obligations and prevent fraudulent activities.

9. Data Retention Policy

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once the data is no longer needed, we securely delete or anonymize it to protect your privacy.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review this page regularly for the latest updates.

11. Refund Policy

We strive to provide high-quality educational services. However, if you are not satisfied with our courses, we offer a refund under the following conditions:

  • Refund Request: Refund requests must be made within 7 days of the course enrollment or payment.
  • Eligibility: To be eligible for a refund, the student must not have attended more than one class session or accessed course materials.
  • Processing Time: Refunds will be processed within 14 business days after the request is approved.
  • Non-Refundable Items: Registration fees and any materials provided are non-refundable once the course has commenced.

To request a refund, please contact our support team through the contact page, providing details of your purchase and the reason for your request.